Frequently Asked Questions

Everything you need to know about our handcrafted luxury goods.

Where are GOOD ART HLYWD products made?

Every piece is designed and meticulously handcrafted at our own foundry, over-the-top and under-the-radar, right in Los Angeles, California.

How long does shipping take for made-to-order items?

While many items are in stock, made-to-order pieces typically ship within 2 to 4 weeks. You will receive a tracking number as soon as your order leaves our foundry.

What is your return policy?

We accept returns for store credit or exchange within 14 days of delivery, provided the item is in its original, unworn condition. Custom orders and engraved pieces are final sale.

Do you offer international shipping?

Yes, we ship worldwide via DHL Express. Please note that international customers are responsible for any customs duties or taxes imposed by their local government.

How do I care for my sterling silver jewelry?

Sterling silver naturally develops a patina over time. To maintain its shine, use a high-quality polishing cloth. Avoid harsh chemicals and store your pieces in a dry place when not in use.

Can I request a custom size or modification?

We pride ourselves on our craftsmanship. If you require a specific size not listed on our site, please contact us directly to discuss custom sizing options for bracelets, rings, and chains.